Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nicole Harrison
The staff are really helpful and made choosing the right vehicle easy. I am so happy with my new car. Thanks guys.
Sonia Leech
Really happy with my new car and got it for a great price. If you are wanting a good deal then I would highly recommend.
Lee Mason
Got a fantastic deal on a great car. The guys were great and new their stuff. Made up with the new car. Cheers.
Gary T
Bought my new car a couple of weeks back from here and its perfect. I will be recommending this place for sure!
Gina F
Recently visited Declan Brooke's car showroom and bought a Ford Focus, really pleased with the car :-). Well worth a visit if you are looking for a good quality car and friendly approachable staff.
Imran P
Got a car from this place around 6 months ago. Great car, really happy with it.
Carly-ann Rhodes
Lovely little car showroom, with nice friendly staff who are very helpful . Thankyou.
Jason Barker
Would definitely recommend a visit if you are wanting to choose from a wide range of cars.
Amanda Simpson
I dont usually leave reviews but felt I should. what a lovely place, really nice staff and fantastic range of vehicles. Happy with my new car.
James Ingham
Bought my car a few months back, it's been faultless and drives perfect. Really happy with it. Cheers.
Sharon P
Absolutely love my new car. Thankyou to the staff for great customer service, really made the whole experience go smoothly. Thankyou :-)
Stephen Vale
Happy with the car I've just purchased, came with 12 months MOT and was a good price, the staff were very friendly and helpful too.
Debbie Johnson
I Couldn't be happier with my new purchase from Declan Brookes!

From the moment i walked through the door the level of customer care was beyond and above anything I had ever experienced!

Thank you for all your Time, Help, Advice and Patience.

I shall definitely recommend you to friends and family.
Toni C
I visited a couple of car showrooms to buy my son his 1st car and this one was recommended by a family friend, it was by far the best one. Had a huge range of different cars and the salesman was very polite and helpful. My son is happy with his car.
Sam Baxter
Fantastic showroom, lots of different specs of cars and friendly staff. Well worth visiting. Love my new car thanks!
Sophie Wood
Recently bought a car from here and I am very happy with my purchase, even happier with the 12 months MOT that came with it. Would highly recommend. Thanks, Sophie.
Jayne Taylor
I bought my car from Declan Brookes around 7 months ago, I have had no issues and no faults and I am really happy with the car. The staff were very helpful and the level of service was great!
Jason Hayes
Bought my car last year and still as happy with it as the day I got it. Thanks guys.
Linda White
Thankyou to the staff at Declan Brooke's for good customer service, I am really happy with my new car.
Carla Louise Price
Friendly staff & good quality car. Would purchase from this showroom again in the future.
Kelly Myers
Brilliant car and very helpful staff. Very happy!
Sarah Jordan
I was dubious buying a car, as a single woman I've been stung before, buy Earl at Declan Brookes made me feel very at ease. I test drove the car and felt it was for me. I've had it a few months new and I love it. I will absolutely go back to my next car
Steven Price
Excellent service would recommend a visit
Stella Collins
I recently sold my car and received a great price from them, and would highly recommend their helpful and friendly approach. A joy to deal with, many thanks
Ryan Hilton
Mates just a car from them, great service. Would happily recommend.
Mihai Alexandru
I have bought an Astra from Declan and my experience was great. I couldn't recommend highly enough. No sale push or pressure when viewing the car or after the test drive. Besides a competitive price on the car I got 12 months MOT, 12 months RAC breakdown cover and 3 months warranty which is great. This was one of the most important reasons I chose Declan. During the warranty period I had two issues with the car which both got fixed professionally which showed that they truly do care for their customers. Scott proved to be happy to help and showed that he is a true proffesional. I am now considering buying a car for my wife from them. I normally do not spend time for reviews but in this case I wanted to share my positive experience.
999thebear
Used cars sold by people who are NOT used car salesmen.... Friendly, honest and great deals. Nothing is to much trouble, if your looking for a car, start here, you won't need to go anywhere else.
Andrew Lilley
Brilliant customer service.
Bought a lovely Seat from them.
Honest and friendly.
Michael Lloyd
As a young lad out buying my first car on my own, these guys made it a stress free experience. They allowed me time and space to look the car over without the whole sales pitch, then gave me the keys to take it for a quick spin to see if it was right. After buying the car, I travelled back a few days later to pick it up; unfortunately, it wasn't ready as the garage was waiting for a part needed to patch it up. Knowing I'd travelled up on the train, from a fair distance away, they were kind enough to give me use of another vehicle until mine was ready. There was a slight fault with my car when I got it home (the boot wouldn't open) but, on letting them know, we got it back to them and they fixed it on the same day. Staff were friendly, helpful and considerate throughout my experience. Highly recommend.
Bob Motley
Great price, great car, thanks for everything.
Paul E
No pressure selling, my wife test drove a Corsa, without any sales person in the car. She liked the car, so reserved the same day. Happy with price , & comes with 3 months warranty, 12 months mot, & an engine service. Excellent experience & would recommend.

Gillian
The car I bought was unbeknown to Declan Brooks faulty. Upon hearing of the issue he asked us to get it back to them & it would be fixed. It was not an easy fix either but Declan Brooks had in their words, a duty of care. They had my car repaired & made sure all was resolved for us. I highly recommend Declan Brooks if you're considering purchasing a vehicle, a great service from honest and relia...
Natasha Eccles
I bought my car from Declan Brookes a couple of months back. Scott was very helpful and I am very happy with the car. I part exchanged my own vehicle and was given a good price. I would definatly recommend buying a car from Declan Brookes. Thanks again. A* service.
Damion
Great dealership. Friendly staff, with a helpful attitude, I got a fantastic deal on a citreon C3 a beautiful little car, I also got a 12 month warranty too so trouble free motoring for the mind. Recommend highly
James Shaw
I normally don't feel compelled to write reviews but I had a great experience buying through these guys. Helpful, friendly staff who really know their stuff, I wouldn't go anywhere else. Absolutely class set up..
Adam Rasul
Excellent and friendly customer service. Helpful and reliable. Good range of vehicles. Highly recommend for hassle free motor buying. I'll definitely be revisiting again next time when it's time for a change of car.
Sam Lord
I bought a Honda s2000 and was dealt with by Scott. The car was exactly as he described and I am so happy with it. I couldn't have asked for anymore. I highly recommend declan Brookes if you are looking for a new car
Reiss Bawlar
Had Brilliant experience purchasing a car, ended up getting a BMW and the cars been faultless. They come highly recommended
Simon
Hassle free car buying with the help from Scott, he answered every question i had to ask and was more than helpful, the car was valeted to a very high standard and came with warranty for peace of mind, i would highly recommend Declan Brookes, i would definitely use them again.
Scott Allison
Really friendly staff. Very knowledgeable. Great service. Thank you.
Jessica Pierce
Thank you so much! Lovely car, amazing service, will definitely reccomend! Will definitely be buying from here again!!
Rachel Errington
Fantastic place, they really know their stuff. Thank you so much guys
Mandy Greaves

Excellent service from Declan Brooke's, was very satisfied with my purchase. Highly recommended.
Brad Steele
Was happy with the car I got and the staff was very nice and polite
Karley Eccles
Bought a car, great service would highly recommend
Earle Chernick
amazing lads thanks for the car and after care
Helen B
Bought a car sight unseen. They were incredibly helpful and car is great. Car was as described and delivered promptly. Great customer service. Would highly recommend. Great after sales support too.

Alex H
Friendly and honest service from Declan Brooks. The car was as advertised and I felt I had plenty of time and space to look around without any pressure. Having bought the vehicle in June 2018 and writing this now in Feb 2019, I'm pleased to say there were no unpleasant surprises and I would happily buy again from this dealer.

Freddie Guest
The rating of 5 star was for
Shaw & Wright on press Road. (Not the car sales) as I have never used them.
Joely G
Scott and the team where excellent, honest and helpful.Made the whole experience a breeze and couldn't recommend them enough.

James C
Spent more time than I wanted to looking for my car but glad i did because I finally ended up at Declan Brooks. Bought a BMW 3 Series two months ago and it was the best purchase I've made. I delt with alot of poor dealers and Scott was a welcome change from people just trying to get the sale. I travled up from Manchester and it was worth the drive. The cars fantastic and I don't want to change i...
Sandra L
I would thoroughly recommend buying a car from Scott, he is a lovely guy with good values/morals. There was no pushy sales patter but genuine facts about the car I bought. I liked the fact that he would not accept payment of my £100 non refundable deposit until I was completely satisfied and happy with everything we had discussed. He even stayed behind late in order that I could collect my car...
Peter W
Superb service from everyone I spoke to at Declan Brooks , part ex'd my car for VW Golf no hassle friendly and helpful at all times . Car was better than described and couldn't be happier . Would recommend Declan Brooks to anyone looking for a new car .

Scott F
Wud recommend these to anyone nice and friendly no hassle i px my car and got a fare price im happy with my car unfortunately i had it 2 weeks and unfortunately the dual mass was going on my car i rang them and they were very helpfull and the same day they picked my car up for me changed it for me and the work was done within two days now the car is running fine

Peter N
bought SEAT Leon As with other reviewers it was a pleasure dealing with a professional and friendly establishment Had the car two months nothing wrong with it,traded my old car in and recieved more than I was offered by the we buy any car people. I will go back when I want to trade in again.

Joshua Harrison
Nice guy couldn't help me enough our company bought two vans off van 5🌟
Michael K
Pain free car buying experience , at the heart of this business is Scott , who was extremely helpful and responsive when dealing with all my questions , having bought a car at long distance.

Jane F
I could not recommend Declan Brooks enough! I began car shopping weeks ago and stumbled upon Declan Brook - I had a few cars in mind from the forecourt and was given the time and space to look over them with ease. I felt no pressure at all and was given a lot of very sound advice! I visited many times, test drove different cars and when I decided the one I wanted, was given a great part excha...
Cath S
Excellent service and very helpful from the staff at Declan Brooks.

Mondeo S
I bought a mondeo st and the car was as described. Customer service was excellent and a really friendly guy. The car needed quite abit to get it through its mot but he got the work done for me which cost him just under £500. I really cant fault them in any way and would highly recommend them

Jason W
Great place to deal with. No pressure when looking. The guy is decent and genuine. I will definitely go back. Thank you.

Moahamed A
My experience at Declan Brooks Rishton was memorable because the salesman - Scott who helped me buy the car was brilliant, really friendly and really helpful. He answered any questions I had about the car and showed me the available documents and history papers of the car. Scott changed the rear tyres after I requested although the removed tyres were above the standard limits. After my payment of...
Lucas T
Great cars and a great service. Just purchased a mini cooper s and the car is very smooth with only a small patch of paint missing on the roof but was given a full respray! A very happy customer!

Rebecca H
Recently bought an Astra from here. Car clean and serviced, 12 months MOT and 3 month warranty - very happy. Great car, fabulous service would definitely recommend!!

Dale S
Bought a clio from declan brooks the guys was really helpful and not pushy at all car was exactly has described with no issues at all they also deliverd the car for me at the time and date i wanted it keeping me up to date at all times would 100% recommend to family and friends